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ADVANCED PHISHING ATTACKS? Gartner Group Enterprises are overly dependent on blocking and prevention mechanisms that are decreasingly effective against advanced attacks within email security. Compr...

IF you’ve spent any time at all in the cybersecurity world, you know firsthand that Warren Buffett isn’t just blowing smoke about the dangers of cyber threats when he’s said, Cyberattacks are “the ...

The remote work revolution is well underway, but are traditional VPNs still the best security blanket? While they served us well in the early days, their limitations become increasingly apparent wi...

Business evolution is happening at a breakneck pace, and enterprise communication infrastructure is no exception. The workforce — and work styles — have changed. Mobility and millennials are hallma...

By giving organisations insight into 100% of their customer interactions, Speech Analytics is instrumental in boosting contact centre agent performance and helping business leaders better listen to...

With more channels than ever at our fingertips, from the phone, to social media, email or webchat, it has never been easier to get in touch with a business. But this plethora of communications chan...