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Cloud Communications within the Healthcare industry
Assisting Healthcare providers to deliver exceptional patient care in a safe and secure way
Streamlining communications is essential to improving quality of care for patients in healthcare facilities. Reimagine patient convenience with voice, video, chat, SMS and contact centre integrated on one cloud communications platform.
TRANSFORM THE WAY YOU COMMUNICATE
The three challenges explained below show you just a few of the main concerns solvable with the correct solutions in place.
Communication Silos
The Challenge
Healthcare services require to keep downtime to a minimum as customer requests are often time-sensitive.
Our Solution
- Modular Licenses allow agents easy access to the relevant platform areas depending on the department.
- Team Messaging with unified messaging platform enables you to instantly and naturally communicate with clients.
- Web Conferencing using HD-quality video conferencing sessions enable you to host virtual meetings at the click of a button.
Mobile Apps and Web Chat
The Challenge
Healthcare professionals perform a difficult balancing act to provide the kind of interactions and consultations their patients need when, and how, it’s most convenient.
Our Solution
- Increases productivity with messaging, faxing and full remote meeting functionality across locations and devices.
- Improved flexibility and responsiveness with mobile capabilities and “follow me” numbers that allow employees, to work on the go.
- Reduced costs associated with maintenance and administration of legacy on-premise systems.
Inefficient Communications
The Challenge
Healthcare professionals perform a difficult balancing act, to provide the kind of interactions and consultations their patients need, when and how it’s most convenient.
Our Solution
- High quality and reliable voice interactions with virtually no downtime.
- Audio and Video Conferencing with a fully secure, reliable, packed with features and simple to use.
- Auto Attendant to connect your business globally, with enterprise-grade reliability, security and wide country coverage.
Download whitepaper
Transforming Healthcare Experiences with Modern Communications
Fill out the form below to see how a modern contact centre experience could change your business for the better.
Did you know...
EveryCloud has over 15 years’ experience in the Cloud Communication space and we can help your journey to a cloud-based Contact Centre improving Customer Service in an omni-channel environment integrating Call Centre, Email, Live Chat, Co-browsing, Instant Messaging and much more. Click below to find out more...
