New eBook: Security Service Edge (SSE) for dummies. Click here to download the eBook now.
Expand your possibilities for communication
8x8 Voice for Microsoft Teams
Empower your businesses to communicate with advanced telephony and contact centre integrations for Microsoft Teams with unlimited calling plans in 47 countries and full PSTN replacement in 43 countries.
Enterprise Cloud Voice Solution for Microsoft Teams Users
8x8 Microsoft Teams integration provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface.
Keeping Microsoft Teams at the centre of the user experience gives users a consistent experience they are accustomed to when making calls, whether they are calls to internal teammates or co-workers who don't use Teams, customers or partners.
Gartner has recognised 8x8 in their Magic Quadrant for Unified Communications as a Service (UCaaS) nine times in a row. 8x8’s flagship UCaaS offering is the X Series suite, which includes 8x8 Work (for enterprise telephony), 8x8 Meet (video and audioconferencing and chat), 8x8 Team Chat (persistent private and public team messaging), 8x8 Analytics and 8x8 Contact Centre.
Speak To Our Team Today
Voice for Teams
- Unlimited voice calling to 14 countries
- Call Queues
- Out-of-the-box integration with CRM
- Unlimited voice calling to 47 countries
- Call quality reports
- Supervisor analytics
- Monitor, whisper and barge
Contact Centre for Teams
- Skills-based routing
- Intelligent Interactive Voice Response (IVR)
- Contact Centre Reporting and Analytics
- Quality management
- Speech Analytics
- Screen recording, real-time multi-screen monitoring
Using Microsoft Teams in the Contact Centre
Take a look at this on-demand webinar hosted by 8×8 and co-hosted by Rob Mukherjee (Director of Transformation at EveryCloud) and David McClelland.