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Microsoft Teams 1

Expand your possibilities for communication

8x8 Voice for Microsoft Teams

Empower your businesses to communicate with advanced telephony and contact centre integrations for Microsoft Teams with unlimited calling plans in 47 countries and full PSTN replacement in 43 countries.

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Enterprise Cloud Voice Solution for Microsoft Teams Users

8x8 Microsoft Teams integration provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface.
Keeping Microsoft Teams at the centre of the user experience gives users a consistent experience they are accustomed to when making calls, whether they are calls to internal teammates or co-workers who don't use Teams, customers or partners.

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Gartner Recognised

Gartner has recognised 8x8 in their Magic Quadrant for Unified Communications as a Service (UCaaS) nine times in a row. 8x8’s flagship UCaaS offering is the X Series suite, which includes 8x8 Work (for enterprise telephony), 8x8 Meet (video and audioconferencing and chat), 8x8 Team Chat (persistent private and public team messaging), 8x8 Analytics and 8x8 Contact Centre.

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Voice for Teams

X2

  • Unlimited voice calling to 14 countries
  • Call Queues
  • Out-of-the-box integration with CRM

X4

  • Unlimited voice calling to 47 countries
  • Call quality reports
  • Supervisor analytics
  • Monitor, whisper and barge

Contact Centre for Teams

X6

  • Skills-based routing
  • Intelligent Interactive Voice Response (IVR)
  • Contact Centre Reporting and Analytics

X8

  • Quality management
  • Speech Analytics
  • Screen recording, real-time multi-screen monitoring
Get the full specifications

8x8 integrates with Microsoft Teams to create a seamless user experience for all your contact centre agents

OpenTalk:

Using Microsoft Teams in the Contact Centre

Take a look at this on-demand webinar hosted by 8×8 and co-hosted by Rob Mukherjee (Director of Transformation at EveryCloud) and David McClelland.

Case Study

Global Accountancy Firm Enable New Ways of Working

  This Global Accountancy firm operates in 18 offices across the UK, employing 6,500 people offering tax, audit and assurance, and a range of advisory…
Contact Centre

Boost Your Customer Satisfaction Ratings

The current level of customer satisfaction Customer satisfaction is on the forefront of nearly all Chief Customer Officers' (CCOs) minds right now. This is because…
Unified Communications

8×8 Voice for Microsoft Teams The Right Time and Approach.

Amplify your Microsoft teams investment now with 8x8 Voice for Teams Enterprises standardising on Office 365 want to optimise ROI by adopting Microsoft Teams for…

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